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Boarding Student Services Officer

03/03/2026
03/04/2026
$28.13 - $28.13
Contract
Daisy Hill
Administration and Office,Education, Childcare & Training

Desired Skills and Experience

About the Opportunity:

John Paul College is seeking an energetic, compassionate and organised Boarding Student Services Officer to join our Boarding team on a part-time contract basis (working 37.5 hours per week, during term time only) from April to November 2026.

This is a meaningful and hands-on role at the heart of our Boarding Village. You will play a key part in supporting the wellbeing, safety and day-to-day experience of our boarding students, helping to create a structured, nurturing and inclusive residential environment where young people can truly thrive.

This role will work closely with our experienced Boarding Leadership Team, our dedicated Boarding Supervisors, and our caring Nursing team to ensure every student feels known, supported and valued within our community.

What You’ll be Doing:

No two days in Boarding are the same and that’s part of what makes this role so rewarding.

You’ll be the welcoming face of our Boarding Village, supporting both the daily operations and the students who call it home. This is a hands-on role that blends administration, supervision, and genuine pastoral care.

In this role, you will:

  • Welcome students, families, staff and visitors, and manage calls, enquiries and appointments
  • Maintain accurate student records, roll calls and pastoral notes using College systems
  • Coordinate travel, airport transfers and general boarding administration
  • Build positive, respectful relationships with students and foster a strong sense of belonging
  • Support healthy routines and uphold behaviour expectations in a fair and caring manner
  • Supervise students, monitor whereabouts and assist with transport to activities
  • Uphold child protection, Duty of Care and safety procedures, including emergency drills
  • Liaise with Boarding leadership, School Nurses, coaches and the International team to support student wellbeing
  • Assist with TAS sports coordination and related logistics
  • Above all, you’ll help create a safe, structured and supportive residential environment where students feel known, valued and cared for.

This is a dynamic, people-focused role suited to someone who thrives on variety and takes pride in making a meaningful difference every day.

What We’re Looking For:

You are a caring, resilient and capable professional who genuinely enjoys working with young people. You understand the importance of creating a safe, structured and supportive environment, and you bring calm confidence to everything you do.

To be successful in this role, you will demonstrate:

  • A strong commitment to student wellbeing and pastoral care
  • The ability to build positive, respectful relationships within a diverse community
  • Clear and professional written and verbal communication skills
  • Confidence using digital systems and maintaining accurate records
  • Sound judgement and discretion when handling sensitive information
  • The ability to supervise students and uphold behaviour expectations in a firm, fair and caring manner
  • Strong organisational skills and the ability to manage competing priorities
  • Resilience and flexibility, maintaining a calm and approachable presence in busy or high-pressure situations
  • Alignment with the College’s mission, values and ethos

Qualifications & Requirements

  • Current First Aid qualifications (or willingness to obtain)
  • Current Blue Card (Working with Children Clearance), or eligibility to obtain
  • Current Class C Driver Licence (LR/MR licence willingness advantageous)

Previous experience in a boarding, residential or child-related environment is desirable, but not essential. We welcome applicants who will bring a bright and positive attitude, professionalism and willingness to learn.

Employment Details

Contract Term: 20 April 2026 – 27 November 2026

Hours: 37.5 hours per week (term time only)

Schedule: Monday to Friday, 7:30am – 3:30pm, with a 30-minute unpaid break

Classification: Boarding Supervision Services Grade 2 Level 3

Remuneration: $28.13 per hour plus 12.75% superannuation

Additional Benefits: Uniform provided

Future Opportunities: Potential for contract extension

How to Apply:

If this opportunity resonates with you, we would love to hear from you. Please click “Apply” to submit your application.

Your application should include:

  • A cover letter addressed to the Head of Boarding outlining how your skills and experience align with the role
  • A current resume detailing your relevant qualifications and experience
  • Contact details for two professional referees

Applications will be reviewed as they are received, and we encourage early submission as we are keen to appoint as soon as possible.

John Paul College is an equal opportunity employer. We value diversity and welcome applications from candidates of all backgrounds and experiences.

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